Thank you for your continued patronage of our products.
We have recently confirmed that our products are being listed and sold by unauthorized sellers (individuals) on online auction sites, flea market sites, e-commerce malls, and other platforms (such as Yahoo Auctions, Mercari, Amazon, and Rakuten Ichiba).
To ensure our customers can use our products with peace of mind, we thoroughly manage product quality and storage conditions through authorized sales channels.
However, for products purchased from sellers (individuals) with whom we have no business relationship, we cannot verify their storage conditions, distribution channels, quality, or expiration dates.
Therefore, products purchased from sources other than our official online shop or authorized retailers will not be covered by product quality guarantees, authenticity guarantees, returns/exchanges, or any other support.
For your safety and peace of mind, we kindly request that you purchase our products only from our official online shop or authorized retailers.